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Customer Comments

Received order this morning. What great service!  

 Thank you so much.


Hilary Lyons


Hi, Just wanted to say thank you for wonderful fabric. Arrived safe and sound this morning and is even more lovely in real life. Thank you for a brilliant service. Kind regards Jan

Hi, I just wanted to commend you for really excellent service.  My fabric has arrived with the postman this morning and I can get on with my project this weekend.  Very pleased!  I will definitely order again from you. Thank you.



Hello Fireside Fabrics team,

Just a quick note to say thank you - again - for the sensational, swift service.

You always process and ship my orders very promptly, which is much appreciated.

Many thanks,


To whom it may concern 

Thank you very much for the prompt delivery of the item below. Very impressed....receipt in under 24 hours...brilliant. Thanks once again!

Kind regards.


Many thanks for such prompt service - I placed my order with you over the
weekend and it was delivered first thing on Tuesday morning. Very refreshing.
Your site is the easiest of them all - I wish I had found you earlier.

Looking forward to receiving my order and hope to order more in the future.

Many thanks

Marion Gee

Hi Sue - thanks very much I received the fabrics this morning. Very happy!

Hi Sue

Wow fabulous fabrics I couldn't find anywhere else, great website and next day delivery was a massive great surprise! I was even told it had been posted, fabulous and will be back for more! Thanks so much Fiona

Hi Sue 
thankyou for my super fast order i am very pleased with it and cant wait to start sewing 
regards Lynne

Hi Sue
I have left a message on your website about your wonderful service which is second to none.  I now do not use any other website for material as you always have what is required and no one else seem to be able to do your wonderful next day delivery.

Kind regards and thanks again for such wonderful service.


Hi Sue,
May I just send you a note to say what amazing service!
I could not believe the fabric was there when I arrived home last night - what a treat an excuse to sew, especially as today dawns as such a wet bank holiday!
Once again, many thanks, and I shall certainly recommend you to friends.
Best wishes,

Ive just recieved order and I had to email you and tell you how thrilled I am with the fabric. It is absoloutly gorgeous. I am always looking for a fabric outlet that has a variety of unusual fabrics and boy have I found it!! I am a bit of a fabric freak and do have boxes of it but the quality and colour on the fabrics you have supplied easily equal ones I have had to buy from the states in the past. Superfast delivery as well, Once again many thanks and Im sure Ill be back soon, best wishes, Linda C


Just wanted to let you know how very impressed I am with your service. 

I placed my order early evening on Tuesday, 23rd March and received everything on Friday, 26th.  I was amazed at the speed of delivery and very pleased with the materials I had ordered.  They literally were exactly as displayed on your website!

It's so refreshing to deal with such an efficient and well organised company - great customer service.  I shall definitely be back again.

Many, many thanks.
Sara Jones

I feel I ought to complain about the service I received from Firesidefabric.. I ordered some items during the afternoon of Thursday 3 December , they arrived on my doormat on Friday 4 December, the best mail order service I have had in years... well done, I will recommend to everybody, that is truly excellent service, thank you so much.

Thank you again, excellent work

Jane Oakden

I would just like to say a very big thank you for the speed with which you despatched my order!
I wish all companies were like you.
Many thanks again
Julia Attwater

Hi Sue

packet arrived this morning Thank you for a great service


Hi Sue, Thank you for your quick response to my order. I was amazed it came so quickly I am recommending you to all my "sewing friends" and I will of course buy from you again when I need anything in the future. Kind Regards ,Rosemary

Hi Sue,
Thank you once more for your promptness. My order arrived on Saturday morning so I was able to have the fabric for the weekend, which was marvellous.

Best wishes,


Dear Sue,
Thank you for another great set of fabrics!! They arrived this morning - fantastic service!!
The colours are exactly what I needed - and I'm really pleased.
Thank you so very much,
Will be buying again soon!!

Kind regards,

Good morning!

Wow what a service you provide!

In this day and age, people are all to quick to criticise and complain, and so I thought that you might appreciate a little note of praise.

I found your site yesterday morning and (although supposed to be working) browsed for nearly an hour at your absolutely fantastic range of fabrics 

Having browsed, I chose my fat quarters and ordered, and what a lovely surprise I had 10 minutes ago when they popped through the door! Less than 24 hours after ordering.

Beautiful fabrics, fantastic service, and a great BIG thank-you to you all, and keep up the good work - I WILL RETURN!!

Gillian Macfarlane-Miller

Dear Sue

I am writing to thank you for the prompt and efficient way you have dealt with my order - it has just arrived in the lunch time mail and I am delighted with it.  The materials are beautiful as are the colours.  I can't wait to get started on my patchwork quilt and again many many thanks.

Yours sincerely

Patricia  Pollard

 Hi Sue

Fabric received, just what I wanted.  Thank you for the quick service.

Best wishes

Diane Brown

Hi Sue

Thanks so much my order arrived this morning and I am thrilled. Shall be ordering again and recommending you

Debbie Harris

Thank you for the prompt delivery of my order.

Linda Brazendale

Hello Sue

Received my package first thing this morning.  Having placed my order late Thursday evening I'm delighted with the very speedy delivery and the fabric ordered.

Will pass your website on to family/friends.

Many thanks once again


I have just got my order.. very fast delivery and beautiful quality!



Thank you Sue. I have been so pleased with your service I shall definitely come to you in the future rather than anyone else!

Kind regards,


 Hi Sue,

 Just to let you know we got our order this morning in the post.

 Many thanks excellent service.

 Kind regards

 Hi Sue   Just a short e.mail to let you know that I received the cloth to-day. Very pleased with it. Once again my thanks for all your trouble.   Kind Regards     Jim

Hello Sue,

Panels safely received today. They are beautiful, I love them.

Again thank you for all your help.

Kind Regards


Dear Sue,
Thank you so much for all your help I certainly would never have done it without you.  Honestly how easy is paypal, you were very patient with me and I feel quite silly now as it really was so easy after all.  The fabrics are beautiful and cant wait to make my quilt.  Again thank you for all your help

Many thanks


 Hi Sue, thanks so much for the fabrics I cant believe how quick I received them all the way from England to America.
You were a great help and will be back for more.

Regards Peggy

 Hi Sue, just to let you know that I have received the fabric today, how nice it is, I carn't wait to start my new quilt

Thank you for your help   Regards Sue

 Hello Sue

 Order safely received today, many thanks for such a speedy delivery.

 Thanks, too, for the pattern - that was very thoughtful of you.

 Looking forward to ordering again soon,

 Kind regards,


 Thank you for my fabric I ordered. I have received it today.
 Thank you. Margaret Young

 Hello Sue   I received the material on Saturday.  I am very pleased with it and will be placing more orders in the future.   Regards Vicki

I received the Maywood Simpatico blue basketweave in the mail today.   That was certainly fast!   I am delighted with it.  Thank you so much for the prompt service. Donna

Hello Sue   Just to say a big "Thank you" for all your help.   The fabric arrived this morning and is just what I wanted - brilliant.   Thanks very much.   No doubt I'll be in touch again once I have completed my current projects.   Best regards   Monica

Sue, the fabrics are lovely and I will certainly be back for more sometime! Glad you liked the card of Venice. I was a weaver for many years till the back protested. I'm enjoying smaller textile projects now. kind regards, Nikki

 Hi Sue   Fabric's lovely.   Thanking you. Deirdre

Dear Sue, thank you for the excellent service you provide.  The fabric arrived this morning, and I love it!  Thank you for your swift service and email yesterday letting me know the fabric was on its way only hours after placing my internet order.  I shall definately use you again, and will let my friends know too.
With many thanks and kind regards from Jan

Thanks for all your patience and concern.

You've been great to work with.

Best Wishes


Delighted with the  fabrics, Sue! Many thanks. Oh, and I managed the Pay Pal thing as if I'd been doing it all my life. :o) best wishes, Nikki.

Hi Sue

Thank you so much for all your help, the fabrics are wonderful, and I got them so quick, wow!! I will definately be back for more.

Sue, fabrics and service great as usual - Clare

Hi Sue   Parcle arrived safely . Many thanks for the tremendous service. I'll certainly spread the word around.   Regards Jules.

Hi ....Many Thanks for the prompt despatch of the fabric. Could not have asked for better service.Received this morning, brilliant service and lovely fabric.
Thank you

Avril Smith

 Hi Sue,

The fabrics arrived today and they're beautiful. Thank you very much!
All the best,

Ildiko Szabo

I would just like to say thank you for your excellent service I sent my order one day and received it the following day,
 I will be using you again soon,


Judith Seabrook

I would just like to say how happy i was when my fabrics arrived today,not only were they all lovely,but the delivery time was super quick too,thankyou!!!!!!!!!!!


Just to say thank you so much for your help and the speedy delivery of the fabrics. Fantastic customer service!

best wishes